What is the turn-around time for test results?
Most of our tests take about 2 weeks. In some cases, sooner. For more information about our turn-around times, please contact Bio-Center Laboratory, or click HERE to view the specific test.

Can I order tests kits for my patients and is a catalog of all your tests available?
You may order test kits for all of our tests by calling or faxing to our office. At your request we can send the kit(s) to your office or, in some cases, directly to the patient. We also have a very complete catalog that we would be happy to send to you.

Does insurance or Medicare/Medicaid pay for any of your tests?
Bio Center Laboratory only files Medicare insurance. Medicare has advised us not to file the tests which are considered non-covered. Click HERE for Medicare Coverage detail.

Payment is due at time of service, unless you are a doctor. If you would like to file a claim with your insurance, we will provide you with the information you need. Please contact your insurance provider for any questions concerning coverage and reimbursement.

What if I don’t live in the United States?
Although the kit won’t cost you anything, you will be responsible for shipping charges. We will need a credit card number and we will send the kit via UPS. It will come to you in about 5 – 7 days.

Can I put more than one specimen in a kit?
Yes. Almost all specimens must be frozen and shipped overnight to us. Please make sure paperwork matches the information on the tubes, proper payment is sent, and the courier will ship overnight delivery. (Do not ship on Fridays as we are closed on Saturday and major holidays.)

Who may I use to ship my specimens?
You may use any courier you choose that will guarantee overnight (next day) delivery. To make it easier on you, we have listed the top three most widely used couriers:

• Fed Ex: 1-800-463-3339
• DHL (Airborne Express): 1-800-225-5345
• UPS: 1-800-742-5877